CannServe Standard
CannServe Standard gives you in-depth knowledge about the safe distribution of alcohol in a retail setting. Passing this course is required to serve alcohol in a grocery, convenience or retail store in Ontario. The CannServe course was developed to provide a retail focused certification program for safer alcohol distribution.
Additional Course Information
To achieve the CannServe Certification, you will need to complete the training program and get a grade of at least 80% on the final exam. You will have a maximum of two attempts.
CannServe Standard Certification is one of the AGCO Board-approved training programs for legally authorized alcohol retailers in Ontario. Ontario law requires that all employees who are involved with the direct sale of retail alcohol must complete an approved training program such as CannServe before they can sell alcohol in a retail environment.
Why Choose This Alcohol Training?
CannServe Standard Certification is one of the AGCO Board-approved training programs for legally authorized alcohol retailers in Ontario. Ontario law requires that all employees who are involved with the direct sale of retail alcohol must complete an approved training program such as CannServe before they can sell alcohol in a retail environment.
Why Choose This Alcohol Training?
- A basic overview of the Liquor Regulatory Framework
- Advertising and promotion guidelines
- General compliance obligations and responsible sale guidelines for both employees and retail stores
- Identifying Intoxicated Customers
- Responsible use and sale
Who Should Take This Course?
- Budtenders who want to expand their knowledge beyond the basics.
- Industry professionals who are seeking upward mobility by expanding their cannabis expertise.
- Cannabis retail managers or other industry leaders who aspire to expand or advance their current roles.
- Anyone wanting to set themselves apart in the cannabis industry with a deeper level of cannabis knowledge.
Syllabus
Module 1: Liquor Regulatory Framework
- Introduction to Liquor Regulatory Framework
- Role and Responsibilities of the AGCO
- Regulations under the LLCA
- Non-Compliance
Module 2: Permissible Activities under Retail License Types
- Descriptions of Permissible Activities under Retail License Types
- Authorized Actions under Retail License Types
- Online Sales
- Ontario Sampling Guidelines
- Delivery
- Storage of Liquor
- Advertising and Promotion Guidelines
- Display and Shelf Space Requirements
Module 3: Best Practices for the Responsible Sale of Liquor
- Selling Alcohol Responsibly
- Refusing the Sale of Alcohol
- Age Restriction Compliance
- Second Party Purchasers
- Identifying Intoxicated Customers
Frequently Asked Questions (FAQs)
Is there a minimum age requirement?
There is no minimum age requirement on who can receive a CannServe certificate.
What languages is the course available in?
Learners can choose between English and French at the beginning of the course. Please complete the course in the language that was initially selected. Switching back and forth between languages will reset course progress.
What are the available payment options?
No. While this advanced training adds value and expertise, Ontario law requires the standard certification course (CannSell Standard) for retail employment. The Expert course is a career enhancer, but it is not required for retail employment.
How long does the Expert course take to complete?
CannSell Expert takes between 16 and 20 hours to complete, depending on your pace. The course can be completed in multiple sessions, on any device with internet access.
Does this course cover “budtender training Ontario” topics specifically?
No. Although the curriculum is highly relevant for Ontario’s cannabis retail market and staff working in Ontario stores, this course is designed for anyone in the cannabis industry who would like to expand and advance their cannabis knowledge.
Is a digital certificate included?
Yes. You will receive a digital badge and a certificate on successful completion of the Expert course.
What can I do with my CannSell Expert certification?
We recommend that you add this credential onto your resume to help you stand out in the competitive cannabis job market.
What if I cannot afford the cost of the CannSell Expert program?
If you are currently working in cannabis retail, you may ask your manager to help you cover the cost of the CannSell Expert program. Although not guaranteed or mandated, many budtenders have successfully received support from their retail manager to cover the cost of this certification.
There is no minimum age requirement on who can receive a CannServe certificate.
What languages is the course available in?
Learners can choose between English and French at the beginning of the course. Please complete the course in the language that was initially selected. Switching back and forth between languages will reset course progress.
What are the available payment options?
No. While this advanced training adds value and expertise, Ontario law requires the standard certification course (CannSell Standard) for retail employment. The Expert course is a career enhancer, but it is not required for retail employment.
How long does the Expert course take to complete?
CannSell Expert takes between 16 and 20 hours to complete, depending on your pace. The course can be completed in multiple sessions, on any device with internet access.
Does this course cover “budtender training Ontario” topics specifically?
No. Although the curriculum is highly relevant for Ontario’s cannabis retail market and staff working in Ontario stores, this course is designed for anyone in the cannabis industry who would like to expand and advance their cannabis knowledge.
Is a digital certificate included?
Yes. You will receive a digital badge and a certificate on successful completion of the Expert course.
What can I do with my CannSell Expert certification?
We recommend that you add this credential onto your resume to help you stand out in the competitive cannabis job market.
What if I cannot afford the cost of the CannSell Expert program?
If you are currently working in cannabis retail, you may ask your manager to help you cover the cost of the CannSell Expert program. Although not guaranteed or mandated, many budtenders have successfully received support from their retail manager to cover the cost of this certification.
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